WhatsApp is testing verified business accounts

as declared in Messaging giant WhatsApp is experimenting with giving businesses verified accounts on its platform. "WhatsApp business verification is currently limited to a small number of businesses participating in a pilot program," it further notes. We've reached out to WhatsApp with questions about the verified business accounts and will update this story with any response. In the FAQ on verified business accounts, WhatsApp notes that users will be informed when they are talking to a business via "yellow messages inside a chat". Alternatively, it could mean WhatsApp intends to offer users a business search function so they could manually browse and search to locate relevant business accounts at the point of need.

WhatsApp now adds verified badges to select business accounts

WhatsApp is giving business accounts verified green badges if their contact information checks out. So far, business verification is limited to the small number of businesses that are participating in the pilot program. If the phone number of a contact belongs to a business account, it earns a green check. In general, users are able to delete messages and chats from a regular conversation, but WhatsApp seems to be forcing users to keep records of chats with a verified business. It's also another feature that WhatsApp's parent company, Facebook, already incorporates on its own platform — Facebook has a gray badge for verified business pages.

as declared in WhatsApp and KLM Royal Dutch Airlines have started a unique test for a new service on WhatsApp. KLM is one of the first companies and the very first airline worldwide with a verified WhatsApp business account. "I am very proud that KLM is the world's first airline with a verified WhatsApp account. KLM flight info easy to find through verified WhatsApp accountOffering flight information to customers through a verified WhatsApp business account makes information easy to access in a single place, making it available at the airport, en route or at home. KLM and Social MediaSince 2009, KLM has gained a reputation as pioneer in the field of social media services and campaigns.

KLM first airline with verified WhatsApp business account

as declared in


collected by :Molly Tony